[Release Notes] July 16, 2025
Discover Our New Subscription Plans
We’ve redesigned our subscription plans to better reflect how organizations use certification data today. With more flexible options and transparent pricing, these new plans are built to support your evolving needs, whether you’re verifying a few certifications or managing large-scale compliance workflows.
What’s New:
Company-based usage– Consumption is now based on the number of companies verified, rather than individual certificates
Simplified usage tracking – Easily monitor how your verification credits are being used
Improved limits and grace periods – Enjoy greater control and predictability
Clear upgrade paths – Scale your plan as your needs grow
These updates reflect our commitment to delivering long-term value and a smoother user experience.
Verification Coverage
Under the new plans, only company-level verifications will consume credits. In contrast to our legacy plans, which deducted credits for both company and individual certificate verifications, you’ll now be able to verify all certificates under a company without using additional verification credits.
This change offers more transparency and value, especially for users who regularly need to verify multiple certificates within a single organization.
Verification Limits
To align with the new model, where unlimited certificate verification is allowed within a single organization, we’ve set the annual company verification limits to 150 for the Basic Plan and 350 for the Standard Plan.
This change ensures fair usage while still supporting high-volume workflows for most users.
Verification Grace Period
To provide more value, we’re removing the monthly grace period for verified companies.
Once you verify a company, you’ll have unlimited access to its latest certification data until your subscription expires, without consuming additional credits. This means you’ll continue to see real-time updates as long as your subscription remains active.
This ensures continued visibility into important certification updates, even after the initial verification.
Before exploring the new plans, we recommend reviewing how these changes may affect your current subscription.
Check out the FAQ below for a quick overview.
Frequently asked questions
For All New and Existing Subscribers
As we transition to our new subscription model, please note that all existing subscriptions will now be classified as legacy plans.
Moving forward, your subscription will be identified as either a Legacy Plan or a New Subscription Plan, depending on when you subscribed.
This distinction helps clarify which terms, pricing, and usage rules apply to your account.
How can I tell if my account is on a Legacy Plan or a New Subscription Plan?
Legacy PlanIf you subscribed between October 2024 and July 15, 2025 (pre-launch of the updated plans), your account is considered to be on a Legacy Plan.
New Subscription PlanIf you subscribed on July 16, 2025 (post-launch of the updated plans), your account is automatically enrolled in the New Subscription Plan.
For Existing Basic and Standard Users
Will my current paid plan be affected by the changes?
No, Your current subscription will not be affected by these changes.
You will remain on your existing legacy plan, which means your pricing, verification coverage, limits, and grace period will stay the same as what you originally subscribed to.
What happens when my current subscription ends?
If your subscription is set to not auto-renew, your account will automatically switch to a free plan once it expires.
If your subscription is set to auto-renew, you will be prompted to review and select a new plan before renewal to ensure it still meets your needs.
How can I switch to the new subscription plans?
If you’d like to upgrade to the new subscription plans, simply contact our support team
[email protected] and we’ll assist you in transitioning your account smoothly.
We’re here to help ensure the new plans align with your needs and are set up without disruption to your access.
For Free Plan Users
Will my current free plan be affected by the changes?
No. If you're on the Free Plan, your subscription will remain unchanged:
Company profile access: 3 per month
Certificate verification: 3 per month
Grace period: 7 days
What happens if I upgrade BEFORE the new subscription plans launch?
If you upgrade before July 16, 2025, you will be subscribed to one of the legacy plans, which retain the current pricing, verification coverage, limits, and grace period.
What if I upgrade AFTER the new subscription plans launch?
If you upgrade on or after July 16, 2025, you will be subscribed to the new subscription plans and billed based on the updated pricing and features.
Can I switch to the new plans now?
No, the new subscription plans will only be available starting July 16, 2025. You’ll be able to review and switch to the new plans once they are officially launched.
For Free Trial (Basic) Users
What happens if I’m on a trial during the launch of the new subscription plans?
Your account will not be affected by the launch. If your trial started before July 16, 2025, you will be transitioned to the Basic Legacy Plan once your trial ends.
What happens if I start a free trial before the launch?
If you start your free trial before July 16, 2025, and choose to upgrade, you will be subscribed to the Basic legacy plans.
What if I start a free trial after the launch?
If you start a free trial after July 16, 2025, and it expires, you will be transitioned to the new Basic Plan unless you choose to upgrade to a different subscription.
How can I switch to the new subscription plans?
If you’re currently on a Free Trial (Legacy Plan) and would like to upgrade to the new subscription plans, you may contact our support team at [email protected].
We’ll assist you in transitioning your account to updated plans.
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